Friday Breakfast Kick Off – HVAC Legislation
Paul Stalknecht – ACCA President & CEO
Paul Stalknecht, President and CEO of ACCA, will kick off our convention on Friday morning by sharing his unique perspective on legislation and regulatory issues that are impacting our businesses daily. Every day ACCA fights for contractors’ interests before Congress, the White House and regulatory agencies. ACCA serves on the national level as the industry’s voice with legislators, utilities, code officials, the media, manufacturers, and other industry sectors.
Friday General Session I – The Importance of Processes
Ron Smith, Ron Smith Consulting & Coaching
Ron Smith will host the first general session Friday afternoon. With more than 50 years of experience owning, running, buying and selling HVAC businesses, few have more to share than Ron. Come learn how to build wealth and grow both personally and professionally from Ron’s story. (By the way, he’s back with SCAHACC due to popular demand!)
Friday General Session II – The Future of HVAC
Matt Michel, President & CEO of The Service Roundtable (TSR)
Closing our Friday afternoon session, Matt will help bring you up to speed on SCAHACC’s newest relationship and benefits program – your very own membership in The Service Roundtable. In case you’ve missed it, your current SCAHACC membership includes a membership in TSR and how better to learn how to get the most out of it other than from the man who started it. In 2002, Matt founded Service Nation Inc., which operates The Service Roundtable, The Retail Contractor Coalition, The Service Nation Alliance, and Roundtable Rewards.
Friday Learning Lab I – Perfect Install Van
Vincent (Vince) DiFilippo, Owner of DiFilippo’s Service Company, Inc.
Like many contractors, Vince started in the HVAC industry by helping another contractor. Several years later, he became the service manager, and proceeded to purchase the service division to start his own business, DiFilippo’s Service Company. Vince will share one of the keys to his success: “Perfect Install Van” and what it entails. You are sure to increase the efficiency of your installation team after attending this session.
Friday Learning Lab II – Excellence in Business
Eric Knaak, VP of Operations at Isaac Heating & Air Conditioning
As one of the nation’s largest privately held HVAC contractors, Isaac Heating & Air Conditioning services more than 35,000 clients a year. The company received the Upstate New York Better Business Bureau Torch Award for Marketplace Excellence, which recognizes businesses that demonstrate high standards of leadership, integrity, character, and a commitment to ethical practices.
Eric Knaak, our guest speaker, joined Isaac Heating & Air Conditioning in 1989 after serving in the U.S. Marine Corps. He rose through the ranks from new home installation mechanic to commercial installation mechanic, to residential service manager then commercial service manager. Eric is currently vice president of operations. Come learn what excellence is for Isaac Heating and Air and how principles, practices and purposes can apply to your business too.
Friday Learning Lab III – The Road to Mastery
Jerry Rollins, Training Director at Morris Jenkins
Jerry Rollins — speaker, author, and training director at Morris-Jenkins Heating & Air — has 17+ years of experience in the contracting and coaching business.
Jerry says that it’s not enough to “find trained technicians.” If you want your progress to explode, then you need to learn how to build a workforce of technicians that take pride in working for your company.
During his session at SCAHACC, Jerry will show you how one of the largest and most respected HVAC companies in the U.S. instills mastery into the their company’s work force and how you can do the same.
Saturday Breakfast Keynote
Rob Shallenberger, Becoming Your Best
Everyone wants to be the best at home and at work. Unfortunately, life can get in the way. How do we deal with the stressors of life? How do we get to where we want to go, and be who we want to be?
“Becoming Your Best” will be our focus on Saturday morning with one of the country’s leading experts and teachers, Ron Shallenberger. You will learn the skills of visioning, planning, time management, and how to create strategic alignment and rhythm at home and at work.
Learn how to create a world-class experience for your employees and customers. Learn how to listen and communicate effectively, build a culture of trust and accountability, and how to create and maintain fiercely loyal customers.
“Becoming Your Best” produces results that will work every single time and foster proven results, happiness, hope, and success.
Saturday Closing Keynote
Richard Trethewey, This Old House
Mr. Trethewey has been the plumbing and heating expert on the home improvement show “This Old House,” since 1980. Richard grew up in the HVAC industry through his family’s business, Trethewey Bros. Inc., which has served the Boston area since 1902.
Richard is a licensed master and journeyman plumber in the Commonwealth of Massachusetts, and has long been an advocate for professionalism in the building trades. Richard is the President of RST Inc., a manufacturer’s representative company that provides training to the skilled trade, and is on the editorial board of This Old House magazine.
Richard has contributed to multiple publications including Complete Remodeling, The Homeowner’s Manual, This Old House Bathrooms and This Old House Kitchens. Richard authored This Old House Heating, Ventilation and Air Conditioning in 1994.
Richard will inspire and encourage you as he shares stories, best practices, and first-hand advice that are sure to engage and captivate you.